We are on vacation from April 4 to May 8. Orders placed during this time will ship May 10.

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This necklace set is for mountain lovers, explorers, travelers and all who move mountains together.

Quote: Together we can move mountains.

PROCESSING

    • All orders are usually ready to ship within 1-3 business day
    • Personalized orders are ready within 5-7 business days or we will communicate with you otherwise.

      SHIPPING

      • Shipping is FREE worldwide after CAD $75 (includes tracking), otherwise you can purchase our Gift Package Upgrade which includes free shipping.
      • Read about our COVID Measures and Shipping Updates here.

      CANADA RATE
      Regular Parcel (without tracking) 3-6 days, without tracking free
      Regular Parcel (with tracking) Regional: up to 5 days  National: up to 9 days CAD  $12 (free after $75)
      Xpresspost (with tracking) Local: next day  Regional: next day National: 2 days CAD  $22.00
      USA
      Small Packet USA (with tracking) 6-9 business days free
      Priority Packet USA  (with tracking) 4-7 business Days CAD $10
        INTERNATIONAL

      Tracked Shipping World (with tracking) 10-25 business Days

      CAD $5 (free after $75)

      RETURNS

      ♥ Our Happiness Guarantee ♥

      We guarantee the quality of all our products and will provide full refunds within 14 days of delivery on all non-personalized items.

      At this time we do not accept returns on personalized items. However, if you received a personalized item that you are not 100% satisfied with, please reach out to us and we will do everything we can to make it right.

      More questions about returns or cancellations? Follow THIS LINK.

      We offer different material choices for you to choose from. Many (only when listed in the drop down menu) of our items are available in the following materials:

      • 16k gold dipped
      • Rhodium silver
      • Rose gold dipped

      or

      • 14 k gold filled
      • Sterling silver
      • Rose gold filled

      Both materials have are made from high quality materials but differ in their features and care.

      What's the difference between Gold-Filled vs Plated?

      If you ever wondered about this, you are not alone! There is a significant quality difference between gold-filled and plated materials. While gold-filled material has the same qualities as solid gold, the plated materials will rub off over time. Plated, or dipped materials contain only a tiny layer of gold which are electroplated onto the base (in our case it is 100% jewelers brass). Usually gold-plated or dipped materials don't contain more than 0.05% of gold. This doesn't mean it is bad quality, it just needs more care but it is much more wallet friendly than anything containing more gold.

      Cleaning Guide

      • Keep away from water (avoid to shower or swim with your jewelry on)
      • clean after each use with a soft cloth (or jewelry cloth)
      • store in a jewelry case or bag

      You can find more info about cleaning our different materials here.

       

      Gifting Information

      Every item will leave out studio beautifully packaged and ready to be gifted. Included is:

      • your jewelry piece and the jewelry card wrapped in satin paper and a bow
      • a jewelry care & thank you card
      • A small message card for your gifting note (let us know if we should handwrite a note for you)

      Gift Package Upgrade

      We offer a beautiful gift package upgrade for an unforgettable gifting experience. This option is free after CAD $75.

      The package includes:

      • A beautiful jewelry box (for each item bought)
      • A Miandu jewelry care card
      • Jewelry cleaning cloth (for each item bought)
      • Velvet pouch (for each item bought)
      • 1x Gift message card for your personal note (please let us know if you want us to handwrite a message)
      • free upgrade to tracked shipping

      Please add our GIFT PACKAGE to your order